This Privacy Policy clearly explains how every piece of information you provide on the ac69 platform is collected, stored, and used. We believe protecting your privacy is one of our most important responsibilities.
Ac69 is one of Bangladesh's most trusted online gaming and betting platforms. We place the highest priority on protecting our members' personal data. This Privacy Policy explains what information ac69 collects, how it is used, who it may be shared with, and the steps we take to keep your data safe.
This Privacy Policy applies to the ac69 website, mobile app, and all digital services. It is your responsibility to read this policy carefully before using any ac69 service. Continued use of our services constitutes your acceptance of this Privacy Policy.
ac69 never sells your personal data. Your information is used solely to deliver and improve our services.
In this Privacy Policy, "we" and "our" refer to the ac69 platform, while "you" and "your" refer to members using our services. If you have any questions or need clarification, please reach out to our support team.
Ac69 collects your information in several ways. A detailed breakdown of the data we collect is provided below:
| Type of Information | Example | Methods of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration form and KYC process |
| Contact Information | Mobile number, email address | During account registration |
| Financial information | Mobile Banking/Nagad/Rocket number, transaction history | During deposit and withdrawal processing |
| Technical Information | IP address, device type, browser | Automatically in log files |
| Gaming data | Bet history, wins and losses, preferred games | During Platform Use |
| Location Information | Country & City (Approximate) | Via IP analysis |
As part of KYC verification, you may be asked to provide a photo of your national ID, passport, or driving license. This information is used to confirm your identity and prevent fraud.
Ac69 uses the information it collects for the following purposes:
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team. Please note that essential account-related messages cannot be disabled.
Ac69 never sells your personal data. That said, there are specific circumstances where sharing information may be necessary:
All third parties with whom data is shared operate under strict data protection agreements with ac69 and may not use the data received for any other purpose.
Ac69 uses cookies and similar tracking technologies to enhance your experience on the website and app. Cookies are small data files stored on your device.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
How long ac69 retains your data depends on the type of information and applicable legal requirements:
Once the retention period expires, data is securely deleted or anonymized. However, certain records may be kept longer due to legal obligations.
As an ac69 member, you have important rights over your personal data. Contact our support team to exercise any of these rights.
The right to know what data we hold about you and to receive a copy of it.
The right to correct or update inaccurate or outdated information.
The right to request deletion of your data under certain circumstances.
The right to request a temporary pause on the processing of your data for specific reasons.
The right to receive your data in a portable format and transfer it elsewhere.
The right to object to the use of your data for marketing or profiling purposes.
Ac69 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If a parent or legal guardian becomes aware that a minor has created an ac69 account, please contact us immediately.
Our registration process includes age verification, and KYC checks include review of age-related documents. Any account identified as belonging to a minor is immediately closed and the collected data is deleted.
Registering an account on ac69 is strictly prohibited for anyone under the age of 18. To learn more about responsible gaming, please visit our Responsible Gaming View page.
Ac69 uses industry-leading security technology to protect your data. The core pillars of our security framework are:
Please note that no method of transmission over the internet is 100% secure. Use a strong password to protect your account and never share it with anyone.
Ac69 reserves the right to update or modify this Privacy Policy at any time. For significant changes, we will notify you through the following channels:
Continued use of the platform after any changes to this policy will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.
If you object to any changes, you may request to close your account. Please contact our support team to do so.
Why ac69 is Bangladesh's most secure gaming platform
All your data and transactions are secured with 256-bit SSL encryption — the same standard used by Bangladesh's leading banks. No third party can access your data.
Ac69 never sells your personal data to advertisers or data brokers. Your information is used exclusively to provide our services.
Identity information collected during the KYC process is stored with the highest level of security. Only authorized personnel may access this data, and only when strictly necessary.
We are transparent about what data we collect and why. There are no hidden agendas — you will always know how your information is being used.
Our security team monitors systems around the clock. Any suspicious activity is acted on immediately and you will be notified.
Ac69 follows international best practices in data protection. Our security systems are regularly validated through independent audits.
Answers to Our Members' Most Frequently Asked Questions