Ac69's Terms and Conditions — entirely in Bangla

Welcome to the ac69 platform. These Terms and Conditions ("Terms") form a legally binding agreement between you and ac69. By accessing or using ac69's website, mobile app, or any of its services, you are deemed to have accepted these Terms.

These Terms and Conditions are governed by applicable laws in Bangladesh. You must be at least 18 years old to use the ac69 platform. Minors are not permitted to register or use an account.

Ac69 is an internationally licensed online gaming platform. We operate on the principles of transparency, fairness, and responsibility. It is your responsibility to read these Terms and Conditions carefully before using any of our services.

To open an account at ac69, you must meet the following requirements:

• You must be at least 18 years of age.
• You must reside in a location where online gaming or betting is not prohibited by law.
• You must provide accurate and truthful information at registration — including your name, date of birth, phone number, and email address.
• Each person may only register one account. Creating multiple accounts is strictly prohibited.
• Your account password must be kept strictly confidential and must not be shared with anyone.

As part of the KYC (Know Your Customer) verification process, ac69 may request a national ID, passport, or other supporting documents at any time. Failure to provide them within the specified timeframe may result in a temporary account suspension.

Ac69 regularly offers a range of bonuses and promotional deals. Each bonus comes with its own terms that must be followed.

• Welcome Bonus: New members making their first deposit will receive a 100% welcome bonus of up to BDT 5,000. Wagering requirements must be met before the bonus can be withdrawn.
• Wagering Requirements: Each bonus comes with a specified wagering multiplier (typically 15x to 30x). Bonus funds cannot be withdrawn until this requirement is met.
• Reload bonus: Regular members receive a weekly reload bonus, with the amount depending on their membership tier.
• Referral bonus: Referring a friend earns a bonus for both parties. The referral bonus activates once the referred member makes their first deposit.

Ac69 reserves the right to modify, suspend, or cancel any bonus offer at any time. For any bonus-related disputes, please contact our support team.

Deposits and withdrawals on ac69 are fast and fully secure. We support Bangladesh's most popular mobile banking services.

• Supported payment methods: Mobile Banking, Nagad, Rocket, and selected bank transfers.
• Minimum deposit: BDT 200।
• Minimum withdrawal: BDT 500।
• Withdrawal Processing Times: Usually within 1 to 24 hours. Delays may occur if KYC verification has not been completed.
• Transaction fee: ac69 does not charge any fees for deposits or withdrawals, though your payment provider's own charges may apply.

If there is an active bonus on your account at the time of withdrawal, the withdrawal may be held until the wagering requirement is completed. ac69 reserves the right to investigate any suspicious transactions as part of its anti-money laundering obligations.

All betting and gaming activities on ac69 are governed by specific rules. Game outcomes are determined by RNG (Random Number Generator) technology, which is certified by an independent third party.

• Once a bet is confirmed in Sports Betting, it cannot be cancelled or changed.
• If an event is cancelled or abandoned, the stake for the relevant bet will be refunded.
• Ac69 reserves the right to void odds that were displayed incorrectly due to a technical error.
• If your connection drops during a Live Casino game, the game will resume from where it left off. If it does not, please contact support.
• In Bingo, Fish Game, and slots, each round's outcome is independent and not influenced by previous results.

In the event of a technical issue or dispute in any game, ac69's decision shall be considered final. Please contact our 24/7 support team for dispute resolution.

The following activities are strictly prohibited on the ac69 platform:

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or engaging in bonus arbitrage.
• Using hacking, bots, or any automated software to play games.
• Money laundering or depositing funds from illegal sources.
• Harassing or abusive behavior toward other members or staff.
• Operating an account using a fake identity or false information.

Ac69 may suspend or terminate an account without prior notice under any of the following circumstances:

• Violation of terms and conditions.
• KYC verification failed.
• Evidence of suspicious transactions or fraud.
• Extended inactivity (no login for 12 months or more).

Members may request account closure at any time. Any available balance (excluding active bonuses) will be refunded after closure, subject to verification.

Ac69 firmly believes that gaming should be a form of entertainment — never a source of financial stress or addiction. To support this, we offer the following responsible gaming tools:

• Deposit Limits: Set a maximum daily, weekly, or monthly deposit limit.
• Loss limit: Setting a maximum loss limit within a specified time period.
• Session timer: Automatic alerts and session termination when the set time limit is reached.
• Self-exclusion: Option to temporarily (7 days to 6 months) or permanently close your account.

Our support team is always on hand to help with any gaming issues. ac69's Responsible Gaming page more details are available.

Ac69 treats the security of your personal information as a top priority. Any data you provide is used solely for the purpose of delivering our services. We do not sell or share personal information with third parties.

We use 256-bit SSL encryption technology to ensure bank-level security. To learn more about our full privacy policy, Privacy Policy Visit the page.

Ac69 reserves the right to modify, add to, or revise these Terms and Conditions at any time. Registered members will be notified of significant changes via email or through the platform in advance.

Continued use of the platform after any changes constitutes your acceptance of the updated terms and conditions. We recommend checking this page regularly to stay informed.